What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.
Alicelive has a zero-tolerance spam policy.

Automated spam filtering

Alicelive messaging systems automatically filter-out messages that appear to be spam.

Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by Alicelive systems. If you believe this has happened to a message you have sent, please advise the message recipient by another means. You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

Receipt of unwanted messages from Alicelive

In the unlikely event that you receive any message from Alicelive that may be considered to be spam, please contact support@dnxnetwork.lu using the details below and the matter will be investigated.

Changes to this anti-spam policy

Alicelive may amend this anti-spam policy at any time by publishing a new version on this website.

Contact us

Should you have any questions about this anti-spam policy, please contact support@dnxnetwork.lu using the details set out below:
DNX Network SARL
42 Rue de Hollerich, L-1740 Luxembourg

support@dnxnetwork.lu
Phone: +352 2786 20 29